overshift

Operators  · Istanbul desk · 24/7

Your robots’ colleagues, on call all night.

Robot companies are not call centres, and they shouldn’t have to become one. Our operators are trained on your robots, your site and your rules before their first shift, then cover the hours your team can’t.

A night on the deskIllustrative
  1. 07:00Your team arrivesYou
  2. 18:00Your team goes homeHandover to Overshift
  3. 03:12PICK-04 stuck, fixed in 44 sOperator 14
  4. 05:40AMR-11 blocked, re-routedOperator 9
  5. 07:00Night report in your inboxHandover to you

Two ways to work with us

Rescue cover

On call · per robot · 24/7 or nights only

Your robots run on their own. When one asks for help, the next free operator is on it within a minute, fixes it and logs what happened. One operator watches many robots, which is why it costs a fraction of a seat.

Hands-on shifts

Dedicated · per operator-hour

One operator, one robot, full control for the whole shift. For robots not yet ready to run alone, or for collecting demonstration data at scale.

What you can expect from the desk.

< 60 s
Target time from help request to a human in control.
Your SOPs
Operators train on your robot, site and escalation rules, and pass a check before going live.
Talk-back
If a fix needs hands on the floor, the operator calls your on-site contact with exactly what to do.
Morning report
Every incident, video clip and fix in one summary, so your engineers know what to improve.

Privacy

Cameras in your building. Rules from Europe.

Written into every design-partner agreement.

  • EU contracts and EU storage. Recordings live in EU data centres under standard EU data-transfer terms.
  • Stream, never download. Operators see live video inside the control tower and cannot save it.
  • People are blurred. Faces on your floor are masked before video reaches the desk.

Hand us tonight’s shift.

Book a fleet reviewSee what it costs